At TAE, we are committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure. Any questions regarding this policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to us at: 5 Shannon Way, Evesham, Worcs, WR11 3FF.
Who are we?
We are Twitter Art Exhibit, a non-profit organisation that carries out a yearly charity fundraising event in a different country around the world. In this policy ‘Twitter Art Exhibit’, ‘TAE’, ‘we’, ‘us’ or ‘our’ means: Twitter Art Exhibit. Registered address is 5 Shannon Way, Evesham, Worcs, WR11 3FF, UK
How do we collect information from you?
We obtain information about you in the following ways:
- Information you give us directly: For example, we may obtain information about you when you take part in one of our events, make a donation, purchase products and services or when you register to receive one of our newsletters.
- When you visit this website, We, like many companies, automatically collect the following information:
- technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
- Information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).
- When you interact with us on social media platforms such as Facebook, Twitter and Instagram, we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.
What type of information is collected from you?
- The personal information we collect, store and use might include:
- your name and contact details (including postal address, email address and telephone number);
- information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;
- your bank or credit card details. If you make a donation online or make a purchase, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
- any other personal information shared with us
Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion. We do not collect sensitive data about you unless there is a clear and valid reason for doing so and data protection laws allow us to.
How and why is your information used?
We may use your information for a number of different purposes, which may include:
- providing you with the services, products or information you asked for.
- processing orders that you have submitted;
- carrying out our obligations under any contracts entered into between you and us;
- keeping a record of your relationship with us;
- conducting analysis and market research to better understand how we can improve our services, products or information;
- checking for updated contact details against third party sources so we can stay in touch if you move (see the section on ‘Keeping your information up to date’ below);
- dealing with entries into a TAE event;
- seeking your views or comments on the services we provide;
- notifying you of changes to our services;
- sending you communications which you have requested and that may be of interest to you. These may include information about campaigns, fundraising appeals and activities and promotions of goods and services.
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfill our statutory and regulatory obligations (e.g. health/safety and tax/accounting purposes).
We review our retention periods on a regular basis.
Who has access to your information?
When a new TAE annual fundraising sale is taking place, that year’s curator will have access to your contact information.
The charity we are supporting will have access to the information you provide on the rear of your TAE postcard.
When we are printing artwork for sale, the printers may have access to your contact information.
We DO NOT sell or rent your information to third parties.
We DO NOT share your information with third parties for marketing purposes.
Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
- Where you have provided specific consent to us using your personal information in a certain way, such as to send you email, text and/or direct message via social media.
- Where we are entering into a contract with you or performing our obligations under it, as when you buy TAE products and services.
- Where it is necessary to protect life or health (for example in the case of medical emergency suffered by an individual at one of our TAE events) or a safeguarding issue which requires us to share your information with the emergency services.
- Where it is reasonably necessary to achieve our or others’ legitimate interests (as long as what the information is used for is fair and does not duly impact your rights).
We consider our legitimate interests to be running TAE as a fundraising organisation in pursuit of our aims and ideals. For example to:
- send email and social media communications which we think will be of interest to you;
- conduct research to better understand our artists and to improve the relevance of our events;
- understand how people choose/use our services and products;
- determine the effectiveness of our services, promotional campaigns and advertising;
- monitor who we deal with to protect TAE against fraud, money laundering and other risks;
- enhance, modify, personalise or otherwise improve our services /communications for the benefit of our customers; and
- better understand how people interact with our website.
When we legitimately process your personal information in this way, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. We will not use your personal information where our interests are overridden by the impact on you, for example, where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to by law).
We may use your contact details to provide you with information about the TAE events we organise, our fundraising appeals and opportunities to support us, as well as the TAE products you can buy, if we think it may be of interest to you.
Email and Direct messaging:
We will only send you marketing communications by email, Twitter, Facebook and Instagram direct messages, if you have explicitly provided your prior consent. You may opt out of our marketing communications at any time by clicking the unsubscribe link at the end of our marketing emails or by messaging us via Twitter, Facebook or Instagram.
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
Any sensitive information (such as credit or debit card details) is encrypted and protected via the third party service provider we use.
Non-sensitive details (your email address etc.) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access those using links from our website.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s, or if you are a school taking part in a TAE event – a teacher’s, permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Economic Area (“EEA”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EEA or a TAE event is being held in another country. You should be aware that these countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.
If you use our services while you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.
We undertake regular reviews of who has access to information that we hold to ensure that your info is only accessible by appropriately trained volunteers and contractors.
Review of this Policy
Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this website.
We keep this policy under regular review. This policy was last updated in August 2018.